Shipping and Returns
All orders will be processed within 2 business days from the original order date and time. All packages are shipped via USPS. Once shipped, orders are generally received within 3-5 business days, with the exception of a few locations. We do not ship on weekends or Holidays.
Shipping cost will be a flat rate of $6. Shipments in value over $100 qualify for FREE SHIPPING.
While we will do all we can to ensure your order is delivered on time, glamandgoldboutique.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. Please note that all packages are shipped uninsured. We will not be held responsible should USPS lose your package. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges. Once packages are marked delivered there is no claim we can make with the carrier.
Items may be returned back to our online store for online store credit equal to the valued item. You may exchange any unworn, unwashed or unused merchandise within 15 days of the ship date. All returned items must have original tags and receipts in order to be eligible for a return. ALL RETURNS AND EXCHANGES must be made within 15 DAYS of the SHIP DATE and HAVE TAGS and RECEIPT or we will not honor the return.
Merchandise that is returned to our online store will be subject to our online store return policy. Exchanges will be subject to new shipping costs.
We are very strict on our 15 day return policy. This is due to our fast pace moving inventory and the high demand for our products. No matter what the circumstances are, we WILL NOT accept any returns past our 15 day time frame. We feel it is unfair to bend the rules for any customer and therefore we will not. We urge you to please not place an order unless you feel you can abide by this policy.
Still need help? Customer Service can be reached via email at firstname.lastname@example.org We will respond to all questions within 1-3 business days. Please note that though we have a 15 day return policy on clothing items, ALL SALE ITEMS ARE FINAL and not eligible for return. We urge you to please take extra care when opening your packages as we cannot be held responsible for any damages that may occur once the merchandise leaves our facility. We do reserve the right to refuse any returns that we feel are not compliant with our return policies. All merchandise is inspected before it is shipped.